I ordered merchandise on December 10, 2008 and had it shipped regular ground shipping which indicated should take from 5-10 business days.

I waited until December 28 to call, e-mail, call e-mail. After 3 e-mail complaints and several messages on their voicemail, I still have not heard anything back.

I have been doing this for the last 10 days, and have been receivng confirmation e-mails that a customer service rep will respond with 48 hours. This still has not happened.

I have left several Voice mail message, still have received not repsonse.

I tracked my opder on their order status line, the order number comes up as not being a valid order number. I do have two e-mail confirmations from them of what and when I palce orders.

I do not know what else to do.