I have been a LL Bean Visa Card customer for many years. They switched to Barclay's Bank and my account was charged $121.00 for a People Magazine subscription I never authorized. I called Barclay's Visa and they put me on hold and then said they couldn't help me unless I talked to People Magazine and cancelled a subscription I never charged in the first place. I had to wait over 80 minutes on hold from Hawaii to New York to talk to a real person not the automated voice. I then had to call Barclay's back to give them cancelation number. It really scares me that unauthorized charges are allowed, and to make sure it really is cancelled, they told me not to close LL Bean Visa card. So sorry, but I am never using that card again.