EGG HARBOR TWP>I 've worked with this company in many ways and closely w its associates for a very long time. I have been watching a spacific worker, manager.. being harassed horribly by upper managements ZONE / SALES and L.P. and w no support from store manager or human resorses within the store over the course of the past 7 months. I speak to the employees on a regular basis and am friendly with most in the store at this location and discuss different things. This is one of the hardest working and knowledgeable employees I have ever seen in my time of working with this company. this person worked up to dept. manager from a service associate at a very quick pace. Over the last several months I have noticed along with other associates @ that location that this employee has been targeted and harassed by senior managament almost like they are working together.. I dont think this employee in all the years i have been around this location had gotten a complaint from any customer or fellow associate at all. this worker is very sweet and polite and im sure may have gotten a few customer accomendations along the way. I feel like this store is a bunch of childish upper management that conspires agenst its employees. discussing, personal information, Breaking confidentiality, as a matter of fact i've wittnessed it on many occasions myself. Their behavior is very unethical. If corprate ever came into this location and asked the low management team about there concerns im sure they would uncover major problems complaints and harassing and degrading issues with upper management some individual upper management especially. If the regular employees were ever spoken to individually by corp. it would uncover a sespool of harassment misconduct and unethical behavior by upper management, lp inc. hr.. This store is a mess and totally a hellish place to work. But it seems the only way out is out the door.. its not a enviorment that empowers or encurages its employees in fact discuragement is all im sure they feel. i am of a different athnicity and have been degrated by a zone at this location even tho i am a reg consumer

wow i believe everyone who complains about this stuff should wake up and reliaze "HEY DID I READ THE FULL TERMS AND CONDITONS AS WELL AS THE FINE PRINT!" THATS WHERE ITS ALL AT! STOP pointing the balme on someone else other then yourself as the CONSUMER or CUSTOMER. Its YOUR product YOU bought the item and YOUR THE ONE TO USE IT EVERYDAY!!! NOT THE EXTENDED WARRANTY COMPANY and THE STORE. yeah if you have questions or doughts on the operations please call and ask the MFG see if they know how to use thier own product and then if your out of their warranty please call the EXTENDED WARRANTY COMPANY @ 888-775-6937 AND ASK QUESTIONS NOT B***HING AND YELLING AT SOMEONE WHO IS JUST THERE TO HELP!

Lowes installers have proven to be not well trained at thier job...for a 2 hour job it went on for 5 hours...and still not complete apromise to return on the 5th at 8am is the best i could do.

thr frustration and inconvenience this has caused has been over the top..This has happened twice with Lowes..I like the store and its products, but I am now afraid of the installers. I just spent a thousand dollars there on two purchases..most of it in cash..and this is what I get!!

I purchased a Samsung french door refrigerator a month or so back. I declined the extended warranty because consumer reports stated the 1 year manufacturer is sufficient and much of what could go wrong usually happens within the first year. I usually take the gamble. The sales lady said Samsung didn't warranty the compressor for 5 years any longer, only for 1 year and for that reason an extended warranty was good to have. I went back the next day and bought one because I became concerned. We took delivery almost 1 week later because it had to come from the distribution center and coordinate with our schedule for being home. We read the paperwork on how to run it and found that there was a 5 year manufacturer warranty on the compressor. I called Samsung and it was verified. I called my Lowes and spoke to a sales person who verified there was only 1 year. I didn't argue. I only wanted to see what another sales person would say. I recalled Samsung and told them what I had been told by my sales person at time of purchase and how the second sales person claimed the same. Samsung told me again 5 years. I called the store manager explaining what I did and how his sales people are giving out misinformation. He said companies change the rules all the time and possibly they didn't know about the 5 years. He stuck up for his people and made me feel like I was a ***. He did tell me that I could come in and get a refund on the $150.00 extended warranty which I did. I felt that I was given wrong information to buy the warranty because they use a separate insurance company with nothing to do with Samsung and a local repair service and they make good money doing this.

I would never buy anthing from Lowes again that requires an warranty. On 7/20 my refrigerator broke down I call the warranty and they sent out app.+. the gut came in my home he wasnt friendly at all, i went down stairs so he can handle his business. 45mins. later he calls me upstairs and starts to go ffo on me in front of my kids, to react would have been a bad mistake for me. so i call and made a complaint. a few days later they sent out another mom and pop tech. dont get me wrong I have nothing agaist one person company, but a gaint like Lowes should be using better tech. so the second tech comes out and open the refigerator door and says: this unit is unrepairable. *** this ahole didnt even plug the unit up. the 3rd service tech.comes out plugs the unit up unplugs it, *** both panels and say: it looks like a tech. drill a hole in the freon line to see what was going on the the line, and the fan is out and the motherboard needs replacing.in any event you're covered and i'll oder the parts. make a long story short we went over 3 weeks with out a refrigerator, sure they replace the unit and paid $250 for food loss. but that is not good enough for me, I wish to be compensated for this ordeal. I was told I drill the hole in the line. i was told a gift was sent out, then i call back to tell them the parts are here but i dont need them, at this point i was told the gift card was cancelled. no one knew what the other was doing, no one check the notes from the GE service tech. and he was the only true tech. in the 1st. place. this is BS. I'm seeking $3, 000.00 for compensation