THEY WORST THING I EVER EXPERIENCE, 8 OUT OF 10 TIMES THAT I USE METRO BUSES THERE IS ALWAYS AN ANGRY DRIVER PUTTING PRESSURE ON YOU TO HURRY UP NOT ANSWERING QUESTIONS FOR NEW PPL USING THE SERVICE, SOMETIMES THEY USE BAD WORDS IN MY EXPERIENCE ONE DAY I WAS RUNNING TO CATCH UP THE BUS AND I GOT THERE ON TIME AND MY SISTER WAS BEHIND ME GETTING MY BABY TO RIDE THE BUS WHILE I WAS LOOKING FOR THE MONEY TO PAY AND THE DRIVER CLOSED THE DOOR AND SAID "IM NOT WAITING FOR ANYBODY AND YOU CAN CALL ANY NUMBER TO CLOMPLAINT" AND SHE SPEED IT UP I ASKED HER TO LET ME GO DOWN AS MY BABY WAS CRYING AND MY SISTER DIDN'T HAVE MONEY FOR THE BUS... AND HER ANSWER WAS "CALL 911 IS ITS AN EMERGENCY" AND SHE WAS MAKING FUN I GOT SO MAD THAT I TOOK HER DRIVER NUMBER BUT I WASNT RUDE I JUST TOOK THAT NUMBER AND REPORT IT AS IM NOT LIKE HER... FINNALLY SHE LEFT ME IN THE NEXT STOP WHICH WAS QUITE FAR FROM WHERE MY BABY AND MY SISTER WERE.. AND I HAD TO WALK LIKE 3 BLOCKS... IS UNDESTANDABLE FOR THEM NOT TO WANT TO WAIT "NOT EVEN A SECOND FOR US" BUT SHE COULD JUST LET ME GO DOWN OR JUST DONT LET ME GOT IN OR BE NICER AS IM PAYING FOR A SERVICE. AND I'VE SEEN A LOT OF CASES LIKE MINE AND WORST WHILE I USE METRO BUSES SERVICES BUT I DONT KNOW WHO CAN STOP THAT AS WE ALL NEED THE BUS SERVICCE.