When we went to get our food in the drive thru the woman at the window was so rude barely acknowledging that we were there. My tea was bitter and I asked for a new drink and she became hateful. We asked to speak to a manager and she stated that she was a manager. When we asked there was another manager on duty we were given a male manager that did not even offer his name. We told him about the rude treatment and in a very patronising way stated he would "take care of it'. This type of treatment is reprehensible for a customer service based company. I am so disappointed that I will not be coming to your store anymore. Customers are your bread and butter and I would think that ALL customers should be treated with respect and courtesy when at your estabishments. I will be telling everyone that I know about my poor treatment at your store #D280009.