I bought the L'oreal Paris hair dye to make my hair blonde. I had a strwberry color hair and figured this color would change my hair rather easily because the name of it was super blonde. I put it in my hair and left it in for over an hour, when I washed it out much to my suprise my hair was still orange and only the roots were some what blonde. I called the 800 number hoping for someones' help and they tell me that I didn't leave it on long enough and I can go buy more tomorrow to do this all over again. These bottles are 10 dollars a piece and I have to buy two for my hair because it is thick, so I did not want to have to do this twice making myself spend 40 dollars, I might as well went to a salon for that price. I am very disappointed and would like my money back and the woman didn't offer me any help either just telling me to buy more product. Well just so L'oreal knows I will not buy this product again due to the fact that they cannot seem to be any help to their customers what so ever.