Shipped me a broken product.
Ignored my RMA request.
Ignored my 2nd RMA request.
Ignored my BBB complaint.

They only have one customer service rep, who is "at lunch" so I'm getting a voicemail.

Hung up on me after putting me on hold for 30mins.

The Firewire/USB 2.0 card they sold me was a highly known defective unit after a google search, which crashed my Windows XP so bad I had to reformat twice. It didn't help that they shipped the card with ZERO packing material.

Do not order from them!