I purchased a pair of shoes at this store 03/07/11 .the heel came unglued from the shoe i returned the shoes alone with the receipt states may be returned or exchanged before 06/05/11 they would not give me a refund. I had to exchange the shoes for another brand plus buy a smart plan for 4.99 just in case these become defective.I wanted a refund, but they refused to give me one.on my receipt reason for return damaged/defective.