I purchased the Top Hat Gift Box with Penguin Pebble in an Elegant Gift Box with Framed Certificate for $19.95. in March of 2010 and used it a few times. This past month when I took it back out of the Perfect Penguin Pebbles garage to use it there was no water coming out when I hooked it up to the hose. I didn’t think it would be an issue because I had both a manufacturer’s warranty and bought an extended warranty. After navigating the Lowe’s extended warranty system I was sent to a small shop for repair called Perfect Center and there the run around began. Like insurance companies everyone’s job is to say things are not covered and that I should pay more to have a brand new product repaired. Both Value Equipment and Lowe’s changed their stories about who should be doing what and what was covered twice to deny the claim.
Stay away from this Perfect Penguin Pebbles as it is not built well at all and don’t let them fool you into purchasing the Lowe’s warranty!