I received their 47" LCD TV within two weeks after the order was placed, the TV worked and looked good but they sent me a small speaker that didn't fit, 5" too short and there was no way to mount it.

Here we go; I called and requested a speaker to fit and was told they had to find one and they would call me in 5 days, you guessed it they never called so I called on the following dates 5-28, 5-30, 6-3, 6-5, 6-12, and on 6-12 they said there third party parts vendor had one and I should receive it on no later than Tues 6-24, you guessed it, it never came that week, I called Monday 6-30 and talked to Andrews Electronics their parts distributor said they didn't even have the part to ship, "WOW" I called there customer service man and gave him the whole story, all he did was told me to purchase the same LCD TV $1200.00 more on my credit card and he would give me credit for the speaker less TV when it shows up at there RMA department. All I wanted was the speaker to fit so I could mount it on the wall.

I don't have the room on my low interest rate credit card so I most likely will give up and go without the speaker thats part of the TV.

They were nice over the phone but still 6 weeks and what a trauma.