Platinum Parking is contracted by my apartment managment to monitor our parking lot. They have recently issued a false ticket to one of my guests; rather than cooperating to have the matter resolved they revert to quoting policy, circumventing the details of the ticket and have proceeded to lecture me on conscientious parking practices. Our lot has over 250 spaces, less than 75% are currently occupied and only 4 are designated for visitors. They claim that my visitor was on premises occupying a visitor parking spot for 10 consecutive days, therefore violating parking procedure; this is not the case, of the supposed 10 days my visitor was on premises twice and spent the first 3 of 10 days out of the country with her car (Vancouver, BC Canada).