November 3rd, 2008, following the directions to the letter, I returned dietary supplements to central coast neutraceuticals. I also e-mailed them cancelling this order and any future orders. I received an e-mail confirmation from them on Nov, 3rd acknowledging my cancellation. On Nov.13th, 2008, my checking account was charged, $39.95 & 38.95 for prodects that I had cancelled, sent back and even received confirmation from the company of the cancellation. F.Y.I, I called the 1-888 # was on hold for over 3, yes that's 3 hours and no-one ever picked up!!!