I purchased a computer from Publishers Clearing house. When it arrived I went to set it up and the face was loose off the front of the tower, I set it up and the monitor light went solid yellow. I called to let them know, they said send the moitor back and we'll fix it. My husband decided to just buy me a flat screen so i told them I wouldn't be sending it. I was leaving to Washington the following morning. We hooked up the flat screen and it still wasn't working, by then they said I had a couple days to send the whole thing back. It was going to cost us $75.00 just to send it back. I decided to take it to a computer repair place and have it looked at. It has a fried mother board. Over all they knew I was leaving on vacation wouldn't honor the return they would only repair. Spent alot of money for nothing.