"Consumer Reviews on Companies, Products and Services"

Publix

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Category: Services

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Publix Reviews

Adie October 11, 2010
Accused me on theft
i had a soada with me from another place i intended to fill it up and pay for it. he folowwed me and yelled at me if front of aloy of people that i was taking the drind. i was humiliated and embarassed because i work at a local store nearby. ihave never taken a thing from anywhere. when i confronted wes the customer service mgr. he was very apolegetic but i was not forgiving.that is slander how could you say i wan't going to pay for it if i was still in the store. when i told the rude mgr. he embarassed me he said thats fine i have been in retail all my life and what he did was illegal and i will pursue it
Veronica Cantrell September 17, 2010
Certegy check services decling to cash my checks at pulix
I have been a long time customer of Publix. Today I paid in full two bounced checks. I then tried to cash a check fo 50.00 with Certegey dclining the transaction. Ck# 0259 Acct#1000102335147 Bank 06310215. My Id#c536872636990.
Thank you,
Veronica Cantrell
Jack M August 1, 2010
Rude manager
My daughter and I went to the Publix in LaGrange, GA to purchase some cherries that were on sale. We went to the produce dept, we found some but were unsure if they were the ones on sale so we asked the employee there, she said that they were the correct ones. Upon check out the items rang up different, the cashier called the manager, Richard Harper. The cashier told him that we said these should be on sale, the manager said no they aren't. I was trying to tell him that the lady said they were but before I could finish my sentence he interupted me and said what lady. It was the tone of his voice that was very unprofessional. I began to tell him again that she was working back at the produce dept. He kept on that these were not the right ones. I told him that there is also a sign at the cherries that reflects the sale price. He continued to talk rather loud and rude to me and my daughter in front of several customers. He wanted me to show him the employee so we went back there but she had left. He then said that we could have the cherries which was not what we wanted him to do we wanted the correct price. The thing that made me upset was his behavior, very unprofessional. As for me, I will never go in that store again. He could have handled this alot different, I know because I deal with the publix every day. Thanks for listening. Have a great day.
Dr. Jeecheroo July 19, 2010
The customers
I'll stop in Publix every so often when I'm on the road in Florida (there's one on every street corner just about). As a grocery store in itself, Publix is OK. I don't see anything real special about it. Sure, they dress up everything to look real nice, but I am smart enough to see right through that. Also, I guess if the smell of stale bread gives you an orgasm, Publix is the store for you.

What makes shopping at Publix NOT a pleasure? The customers. They're rude, they're obnoxious, they're pompous-assed and brown-nosed, and they grace the store thinking to themselves "yes, I'm better than everyone on this god-forsaken planet because I'm willing to spend three times as much for groceries as I would have if I shopped at Wal-Mart." Good luck trying to get something from the deli. It's always overcrowded with losers who don't know how to cook and treat the people working behind the counter like their mothers (on a side note, Publix fried chicken is terrible).

Worst yet is that unlike any grocery store, or any store that just happens to sell groceries, Publix is the only one in existence that has fanboys. Just take a look at some of the comments people have posted on this site alone. If you DARE say anything even remotely negative about Publix, the fanboys viciously attack you. You thought Twilight fanatics were bad? Get a load of these fanatics!

I think the only other store I know of that has such inane people for customers is Target.
S. Dinneen June 24, 2010
Just not the same service anymore
Lately I've been noticing that the service at Publix just isn't what it used to be. I've always held Publix Supermarkets in high regard because of their cleanliness and attentive service at the checkout but I've noticed that alot of the adult employees have been replaced by young teenagers who are always preoccupied talking about the latest party or rap song with the bagger who is also a teenager.

Most of the time they don't even acknowledge the customer unless it's to tell them their total and then you're lucky to get a thank you. I don't know, maybe it's me, but I feel that Publix has definately changed and not for the better.
AmandaPandaBear June 2, 2010
i don't like thug
i am a woman trapped in a unloving marriage i believe my husband who is a cop is screwing our babysitter who is takes care of our bad ass kids while i get high everyday on meth anyway my husband gave me some cash and decided to allow me to do some grocery shopping since he and the kids was tired of sloppy joe and hot dogs so i decided to go to our local market publix which has too many african americans working there i held my purse close and the greeter who i think was retarded made my skin crawl i got some hamburger, steaks, and chicken and bumped into a mexican who im sure wasn't in this country legally he apologized and went on his way pinto beans in hand ha ha i made my way to the cash register and the cashier was ringing up a black woman with a shopping cart of food it must be nice to have food stamps ha ha after she left the cashier a beautiful white woman rung me up and the black boy bagged my food i watched him closely afterwards he asked to carry my bag i looked him dead in his eyes and told him I DON'T LIKE THUGS
Ian May 20, 2010
Waste of time
I frequently shop at Publix because it is close to my home but I will NEVER, EVER wait in their deli line again. Last week, for the fifth or six time, I waited over 25 minutes for someone to take my order. Often times, they are cooking chicken and won't even turn around to acknowlege that someone is waiting. There can be 1 person or 50 people waiting and the people behind the counter move at the same slow pace. I have walked out of line so many times I can't count.I have spoken with others in my neighborhood who have had the EXACT same experience. I will now drive an extra 5 miles to get my cold-cuts or deli sandwiches. Such a waste of time for me and a loss of revenue for them.
IngJ51 May 12, 2010
Unprofessional
So... mostly what they said to me at the interview was, we are awesome. you are nothing. So shut up and don't acting like you are better than us. Yup. That is all about it. I was a french pastry chef at the fine dining restaurant and try to get a job at Publix bakery because of the bad economy.

And I had another interview set up in other location, but I had to cancel the appointment because I got an offer from other company. So I called customer service, ask for hiring manager. Lady who I spoke with said that she is not working that day. So I ask for the interviewer, she said that that person is not there either. I politely ask her if I can leave a message for them, then the customer service lady yelled at me "CAN'T YOU JUST CALL BACK LATER???" I asked her what time should I call back. She said right before the interview appointment. I responded her that I don't think it is right because then the interviewer is going to waste her time for nothing so I would like to let her know as soon as she gets there. Then I ask the customer service lady again what time the interviewer comes to work. Then she goes like "OK! OK! I will let her know!!" and wanted to hang up. I told her my name and appointment time. Again, she goes "OK! OK! I got it!" then hung up. No King... what kind of customer service they are having there. So rude. So unprofessional. For get Publix.
t-brendjenn March 21, 2010
hatred against blacks specially Haitians on the job
we have been working for Publix during a long time in this store, and too long ago we started new district and new stores managers and all of a sudden they started to harass us at they by there is too many blacks at this store and specially Haitians, and on top of all they started by conducting new laws at the job that we didn't even think that our corporate office in lakeland knew about though. So i suggest you guys to undergo an immediate investigation about this matter and i look forward to hear back from you, guys.
inana February 19, 2010
bad company
I have worked for publix for over 6 years now they really suck..they put on a front to the public and they treat their employees unfairly across the board..I took the management test (got a high pass)along with many great employees in the store the only person out of the group that was reccomended was the 20 year old girl that had worked for publix for about a year and a half and was usually found by the time clock on the cell phone with one of her boyfriends..
they are never really truly happy with your work or you and I hear this from many many people. alot of gossip and alot of backstabbing..they should be ashamed as a company and I can honestly say they have the most waste and food thrown away I have ever seen in a grocery store..shame on you publix!!!

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