Where do these merchants get off by forcing loud and obnoxious music on the people who pay their salaries? I have on several different occasions had my buggy half full of groceries and just walked out, but not before telling the manager how intrusive their music is. It is so loud you can't think, you get a rapid heart beat, stress builds up then anger sets in. Can't we shop without music? Especially what they force us to listen to and the loudness of same. I'm a music lover, especially soft soothing music. I had an experience in Lowes several month's ago and called the manager when I got home. I also abandoned a buggy full of paint and supplies when the music and the intercom was so loud you couldn't think. The manager apologized and said what they always say, "we don't have the controls, they come from the home office". I e-mailed Lowes home office and explained my stressful shopping experience and they called the manager and the next day they lowered the sound. I wrote the home office and congratulated them and the manager called me and asked me to come back and shop. I did, and probably spent more money than I ever had, because it was a pleasant shopping experience. I encourage everyone to stay on top of this noise pollution and e-mail, call or write to the manager first and then the home office.

Where do u go to complain, if the mgr doesn't care? Publix at Hollywood Mall must be the worst place to shop: employees ignore u or send u in the wrong direction. At the produce the green apples were black. So i tell the employee if she can take a damp cloth and wipe them. She said it's up to the customer to do that. I said sure but what if i walk out the door and want to eat one or my kid wants to bite in one. I tell u the Granny Smith were covered with black foam that seemed to have been pulled off it at random. She said U should see what some ppl do with the cherries and grapes. They sample them in large quantities. I said if ppl steal u have a security guard standing at the door chatting up good looking blondes. Tell him to do his job and arrest the robbers.

So i called the mgr. I asked him if he wanted to buy those apples. He realized they looked bad enough and took the amount i wanted and went himself to wipe them. The rest stayed black. At the cash register i was shocked to see the oldest bagger in the world throw my apples with a loud thumb into the paper bag on top of my peaches. I told him to go easy on them that they are not made of plastic. He continued to bag as sloppy as he could and treat my groceries worse than i treat my trash. He clearly never got training. I can go on with incidents at the fish counter where foreign customers were treated like second class citizens and bumped their turn or hours i have to wait for bread that no one knows what it is called nor what the ingredients of it are. Once an employee did not know what whole wheat meant.

When i showed the same manager -chatting with the security guard- how my bags had been folded like trash bags, he simply mumbled, showing how little he cared. I have a feeling Publix does not train their employees nor managers properly and wonder what's behind the hiring of these ignorants.

Ok, I work for Publix. For nearly 4 years. I am a hard worker. I've worked in five different stores, the store where I'm working at present is the best I've being with. My problem with Publix is most managers can be your best buddies but at the same time they are slowly twisting the knife in your back. I've being denied promotion, only been off sick once. Receive excellent performance reports every six months. I finally had to call Human Resources to get some advice. The problem with this 12 - 13 week bonus, is store managers only look out for themselves. Do they really care about the worker, I know they care for their own people (family; friends and other store mangers next of kins) I've worked with a few and all have said the same thing, if it wasn't for the shares and the bonus money, they would never work for Publix. Would like to know other people views.