"Consumer Reviews on Companies, Products and Services"

rakbank

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(3)
Category: Business & Finances

Contact Information
United Arab Emirates

rakbank Reviews

jbrown571 July 26, 2010
Harrasment by banks staff
I have been defaulting with the bank for 2 payments and I get regular calls from the bank.but since last 2 months, the collections people call and starts abusing. They even doesn't bother to hear what am I trying to say, only what they tell is TODAY I NEED THE PAYMENT BEFORE 4 pm. They use such words like STUPID GUY, DUMB, BEGGER, THEIF and B**T*RD. This s not the way to deal with customers. I got a call demanding for payment of 2200 AED immediately and when I asked for more time, a illetrate lady starts speaking and abuses my parents they this is what they thought you to come in others country and steal money. After few minutes, a guy calls asking for the payment and I had explained everything. In reply he says" IS THAT MY PROBLEM". Then he starts asking that where I spend the money. Before I could tell him anything he asks me that which bar I go and drink, how many girls have I picked of that money. When it was untoleratable I asked him his name, he replies; CALL BACK LATER ON SAME NUMBER and you will get my name in voice mail. Then he just kept abusing and atlast he disconnected the line. I called back and wanted to speak to the manager its going on voice mail. His name was Mohamed Zaafraan and the lady who called before her name was Sara. I don't understand how does the bank hire this kind of people. Trust me if a customer never answers the bank calls he will be very happily living.
TonibelPriones December 13, 2009
Harassment
I have been on default for more than 4 months with RakBank Credit Card since i got terminated with my previous company and just recently joined a new company. Last month of November, i paid the amount of AED 700. Then I received a call again from certain Mohd (+971504207988) saying that it's not enough and i have to pay more than 1000 otherwise they will file a police case against me. I have explained to him thati just recently joined a new company and i could only pay for this amount.
Mr. Mohd (+971504207988) started calling me and relling me indecent words, such sa B***ch, stupid lady, idiot and the F*** word. and even sent me an SMS that CID is already hunting you, and then he called me that He will make sure that i wil be put in jail and will be thrown inside the jail like a pig and get raped there and started to say I'm a very indecent girl with very bad attitude and other things which made me cry and worried. How could he say those words? I don't know him and he doesn't even know me. When I explained why there is delay on my payment, he told me to shut UP and he doesn't need my explanation. He's saying that even if i pay him 1Million Dirhams still he will not accept it and he will make sure that i will be insifde the jail and get dumped there. Such a prestigious bank treats their customer like this? what can I do if I lost my job and the fact that i did not leave the country means i am willing to pay them back and wil never turn back on my obligations. They should understand that there is economic crisis and unexpectedly i got terminated and i know my obligations.
pingkay September 18, 2009
repatration expenses
Hi,

Im just recently terminated from my job, my question is If I am entitled to repration expenses of 5000AED. I am continuosly paying my credit card shield and my credit card was enrolled under RAK protect with Certificate no. 789951, as per the policy I am entitled to repration expenses in case im terminated from my job.

PLs advice.

Write a Review for rakbank

Rate it!
Review Title
You Review
Image
Type the numbers shown

RECENTLY UPDATED REVIEWS

Omega Kitchen & Bath
Rocket Service LLC
Skip Hire Shepherds Bush
Local Lock And Key
welcometoccc
Commercial Waste Removal Coney Hall
Houston gold rush
Skip Hire Southgate
Skip Hire Pinner
Skip Hire Richmond

REQUESTED REVIEWS

REVIEWS BY CATEGORY