I AM CREDIT CARD HOLDER OF RBS BANK FORMALLY ABN AMRO BANK. I HAD PURCHASE FUEL NOV.2009.BUT I HAVE NOT RECEIVED THE STATEMENT THEN I CALLED TO CUSTOMER CARE OF THE ABN THEN I PAID THE PAYMENTS. BUT MY CHEQUE WAS NOT CREDIT IN MY CARD DUE TO SOME BANK PROBLEM I DONT KNOW WHAT WAS THAT. THEN THEY HAVE CHARGED INTEREST AND PENALTY ALSO.MY AMOUNT WAS 292 rs. NOW THAT IS 2500 RS. AND HAS BEEN BLOCK ALSO.WHEN EVER I CALLED CUSTOMER CARE THEIR IS NO RESPONSE.
I WANT CLEAR MY CHARGED AND ACTIVATE MY CARD ALSO.

REGARDS
SUDHANSHU DWIVEDI
919999461163
CREDIT CARD NO-5415385100161028

hello sir. i join to work dubai at 2004 as a labour that time my salary is 950dhs. then after 2years i went to india i study cad and i join the same company as a draughtman. salary is 2000dhs. then i got one offer from other company 4500dhs. so i resign my job. company put 6month band. that new company gave me a vist visa to work. i came back and work at dubai.then i reseve one call from old company. they need me to join again that same company. they offerd me 7000dhs. so i join that old company again. i sing that contract 7000dhs. then i apply for credit card. i used it. after 2months i reseve 2 letters from my company. one is termination letter and other is salary detectation letter.then i take salary 3000dhs. i sign second one. after that still now i am paying minimam amount only. now last 3 or 4 months company giving the salary after the date of 20. sometime salary is not coming for one month.so i cant pay my dues on date.bank says they r going to file a case on me.i dont know what i have to do. please sir give me a idea to solve my problems. if bank file case on me. what the police can do. i dont have money to pay so what is action from police. my credit card total amout is 25000dhs. please replay me soon sir. mail me sir please [email protected] . if police put me into the jail then how i will pay the bank amount without working in office? please help me

i experienced worst ever cunstomer service from rbs bank, i had requested them for one month payment holiday, which was been approved, but still i got a msg on 13/12/2008 at 3.47 pm to pay my dues by 4.00 pm. same time i called their customer service and told them the details. Again i got a call from them at 11o'clock on 16/12/2008 to pay my dues, when i told that lady about the bank's service about one month payment holidays, she said it's not and i am defaulter.this is the 1st time someone told me so.and then i had registered the complain, but till date no response from the bank peoples.And this all happen for just Dhs. 7000.someone should know how to talk with the customers, who is having always great record.

Rgds
Jai