i experienced worst ever cunstomer service from rbs bank, i had requested them for one month payment holiday, which was been approved, but still i got a msg on 13/12/2008 at 3.47 pm to pay my dues by 4.00 pm. same time i called their customer service and told them the details. Again i got a call from them at 11o'clock on 16/12/2008 to pay my dues, when i told that lady about the bank's service about one month payment holidays, she said it's not and i am defaulter.this is the 1st time someone told me so.and then i had registered... read full review »