As advertised on tv royal ring @19.90, when placing order online royalring automatic system registers 29.00 no way to correct it because it is already fixed to the interest of royalring. Adds up and additional ring same price $29.90. Although it specifies no s/h you get charged $6.99. Difficult to speak with customer service. Finally spoke with an agent who was evasive answering my claims and questions. Told me to call in 6-7 days will not be able to see my account for many days. He was nasty, argumentative. I told him it seems royalring is a real scam, requested to cancel my order.I called my bank and reported. I would like to warn anyone not to get caught with this company's operation, it is a real scam. I read in the NY Post they have been sued by a number of people. Also beware this company is making millions of dollars selling other products, exercise products and the like. It also seems to have a different and new webpage. Please dear consumer, investigate the company before you make a commitment. Buy your products through well known companies. Again investigate them, go to better business, inquire about the company. Let's be aware.