Scrapbook-Creations
| 5 stars | | (0) |
| 4 stars | | (0) |
| 3 stars | | (0) |
| 2 stars | | (0) |
| 1 stars | | (2) |
|
Category: Services
Contact Information United States
|
Scrapbook-Creations Reviews
|
Phoebe Scott
December 30, 2010
items not recieved
I ordered 212.+ dollars in dies from the company. Recieved the email stating my whole order. The total amount was taken from my bank account. I then asked where are the items, they sent a generic email listing items and only that they had shipped. I asked for a tracking number, same email sent to me again with no tracking number. There is NO phone number for this company, it is unlisted I think? After yet another request for a tracking number and recieving the SAME email I then filed a paypal complaint after seeing on the last email that they are only charging me for a partial order after having taken my original 212.+ from my account. At the paypal resolution center I filed a complaint. They suggest an email to the person/co. I want a full refund. They want to only refund me 86.+ with only 2-3(so angry I can't remember) dies. I then said no - I want a full refund. And this is day 2 with no response from them. I then escalated the claim. I am so angry with this company. Just give me my money back!
|
|
Author
November 22, 2010
Poor customer service
Placed a large order and the company only shipped half of the order. After several emails I was credited for the items not received. Requested a RMA and it took over a week to receive the RMA. Wanted to add a item to the return and now I am told I only had 30 days from the date the order was received to return the item. The customer service and communication with this company is exteremly poor.
|
|
RECENTLY UPDATED REVIEWS
Auto Repair, Oil change, Truck repair, Brake service, Car diagnostics
JB Carpet & Upholstery Care
Keystone Outdoor Solutions
ProWash 88: Professional, Prompt, and Perfectionists
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|