On 12|21|09 I came in to sears at the middletown area in the galleria one morning looking for a 42' flat screen tv, came across one that I liked, asked for assistance, but was completely ignored, one employee made it seemed like there was no way for me to recieve the tv because I MADE PLANS IN BUYING IT LATER THAT DAY, because I had appointments needed to attend that day, so I WAS BRUSHED OFF like I did not even matter. Came back in the following morning to get the tv and it was sold, the reason am bothered by all this is because I was not treated as a customer, but more as a burden, and since when should a customer feel like he or she is a thorne in someone's side, I was appauld, and disappointed, I asked for the store mgr and that was even worse, she looked at me and said there was nothing at all she can do, I was so hurt by all this why? cause am a regular at sears, my whole entire family is also regulars, and we were all just shocked. I've spent cash in sears for many appliances and other materials, however now I feel am gonna have to with draw my services, customer's should be your #1 one priority but in my case that day I most definately did not exist. corprate should look into their staff capabilities in handling retail services at their stores, its just so obtuse of them to operate in that manner.