Where do I begin with them.
2007 I got this for my husband. We gave them our CC to purchase ONE year. Now jump to 2008, my CC was auto charged the entire year with out my approval. I was less then happy. I called to complain and spoke to a guy who started to say another name and then came out with Steve (interesting right). So I was told this is auto done every year. I said that is illegal as I am not authroizing you to do this. I have no give verbal no written promission for this. I then told him I wanted to speak to a managers. I help for 15min to then be told NO MANAGERS are around (remember that it is said to me again in 2009). I said I find that very hard to believe, they would never pull all managers off the floor. I said let me talk to who is in charge. Hold again 15min. Then came back, they are all in a meeting. I said go get one or I will be contacting a lawyer and others over this, your company stole over $100.00 from me and I am not going to leave this alone. Amazing, a manager just happended to be there at that piont. Told the manager I wanted my CC removed and that I was not renewing AGAIN! after about 30min they finally agreed to what I said. I decided to keep the radio for the year as I knew it would take to long to have it removed and I had wasted enough time.
2009- never renewed and then I just get a bill for $27.25, I called Jacob (so he says) said that it is my month charge. I said I never renewed, that is when he says it was done auto. I said then why in December did you send me a bill saying if that (100+) was not paid my subscription would be cancelled. Just like a magaizine I said. Well this is the bill for the month. Again, I want to talk to a manager. 10min Jacob comes back, no mangager around. REALLY, I said are all crazy this is what was said to me last year when I complained. He then YELLED AT ME... for saying they are crazy. I laughed back and said ok I am sorry, no go check again for a manager. I am not paying this and again I will get a lawyer to discuss this with you. He then YELLED AT ME AGAIN saying that I can do that but he is not going to find a manager. REALLY. Go get a manager Thank you. After holding again for 15 min. I hung up, I mean I do have a family to take care of as well. THIS COMPANY HAS HORRIBLE PRACTICES. BEWARE!!! Sirius will try and steal your money.