This company is a joke. If you want a good deal on a ring, go to sams club and or by a actual diamond from a actual company that is nationaly known, doesn't have only one person working there, and actually has a reputation that they care about. I'm in no way and employee at Sams Club. I do shop there sometimes but I don't care where you buy your ring. Just don't learn the hard way cause your hurting for money and want to buy you girlfriend something nice and then to get screwed by getting something a lot later than planned and a CZ to top it off. I wouldn't buy a ring or anything from a company that doesn't have a guarantee or a credible address. I unfortunately had to deal with "Cleve" a short time ago. You will come to know him well if you decide to buy something there. Just call the number on the site and talk to him directly to decide. Then you will have an idea. Have all conversations in writting. Use email because then you can use that for proof. Talked to a lawyer and also look at the Consumer Protection Act or if in Colorado it is the Colorado Consumer Protection Act. Also talk to an appraiser or someone that is not directly involved in selling you anything on advice on diamonds and how they are made and what to look for.