my internet has not been working because some one got all my info that you lost and the games i bought like map packs are gone i cant play with my friends all my trophies are gone i spent over hundered dollars i want one hunderd dollar goft card i want the new black ops map pack for free because this is your job to make surr no one gets anything about me i want all my info my map packs my trophies back i realy agravated that i had to wait 5 weeks for this crap to come on you owe me everything to me even new stuff you better give me it in my mail or i gonna be real mad go over to the studio and complaine so give me everything NOW!

1 April 2010 - Sony released an update which removes the "Other OS" menu option. I don't have much money and the reason I bought my PS3 was because it does everything in one box (Bluray player, dvd player, Games console, media streamer, computer).
I use my PS3 as a linux computer daily (I am now) for web/email/office. Because Sony are removing this functionality means I need to go and buy a new PC - or not install the updat and lose other functionality.
If they are removing features that were selling points, and even advertised as such, should they not be responsible for ensuring alternative facilities are available for those that paid for and used these features?
There should be 2 versions of the update so that people such as myself do not lose functionality they use and need. That way people could choose to have the option or not.
There is suggestion that the reason this is being removed is because of security issues. If this is the case then why do they not address the security issue rather than removing functionality?
What to do ... whatever I choose will leave me out of pocket in one way or another and all through the fault of Sony.

The yellow light of death is a result of some chip falling off the board because it over heats and the solder melts because the system can't handle the graphics. Shouldn't this be a recal for ps3 systems? Nope instead Sony wants to charge you 180$ to send it in and fix it. Is it just me or is Sony the worst company in the world in dealing with customers. Not only do they make a product that is unreliable at best they don't even try to correct the issue. With all the warning labels being put on games and movies theses days how hard would it be to put a warning label on a game saying your ps3 will fall apart Sony won't do anything to help you, instead bend you and try to get more money out of you...

i purchased a 60gb sony ps3 in S.A. in May 2007. Whilst playing with the machine in October 2007 it switched of with the game still inside.The machine was taken to the repair agents I.C.S.S. in November 26 2007.

The machine was then left until February 2008.When i made enquiries only to be told that the company had closed.I then made 50 phone calls where i have proof of the calls.I had then reported my complaint to Sony S.A. and was informed Robin Serabro that he cannot do anything as the do not have the machine.

When the machine was purchased it contained pamphlets of the customer care repair centre as I.C, S.S was the authorised agent.The machine was taken there for repairs from previous repairs of my PS 2.

After my machine was handed in November 2007 and made enquiries in regards to the progress of the repairs only to be told the company was going into liquidation.

After being informed of this i later learnt that there were no authorised personnel in the country to repair it.

To date i had made numerous enquiries to the whereabouts of the machine and is now falling on deaf ears.

The people that i spoke to are the ffg:
[email protected]
[email protected]
[email protected]
noeleen - +2711 231 1307
robin serabro - Sony south africa

I now employ your office to investigate and expidite!!!

contact me on +2772 319 6378