I have a loyalty card for the Sorbet chain of nail and beauty stores. I accumulated enough points to be given a complimentary voucher for a 'Deluxe Mani and Pedi'. I booked this for Fri Sept 18th at 5pm. On Thursday 17th I was called by Laura to say that they could not accommodate this appointment & could I come Sat 19th at 2pm? I had to re-shuffle my diary to accommodate this appointment. On Saturday I arrived at Sorbet, the Wedge, on time. I was kept waiting for 25 minutes. I asked for a french mani and pedi and was told that I need to pay in extra (R90) even though I had a complimentary voucher, which says nothing about paying in extra. Anyway, I paid the extra R90 and proceeded with the treatment. Firstly, a full mani and pedi took only 45 minutes. I've been for many mani's & pedi's and none were as rushed. Secondly, my nail polish started peeling off the very next morning. It lasted less than 18 hours. Shocking! I will not be visiting Sorbet again.