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Sprint (thumbdrive)

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Category: Electronics

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sprint.com

Sprint (thumbdrive) Reviews

validcomplaint2010 January 18, 2010
outrageous overage fees
We were paying $61.36 a month for Sprint thumbdrive/ internet access since December 2008. Then July 2009 they start charging outrageous fees for going over "your account spending limit." They only give 5 mgbt and charge you way more than double if you use 10 mgbt for example. I don't know what I do each day that generates what mgbt so how can I believe what they say is true?? For the price of $61.36 a month they should send you a courtesy e-mail that you are near your limit instead of having to log onto Sprint.com. But that is how they make their $$. No wonder why when many people's two year contract with them ends, they'll be switching to another provider, as I have read in a yahoo news article.

I am ending my contract a year earlier and should have done so at least 3 mos. earlier. The $200 early termination fee is less than the 6 mos. of overage! I asked if they have an unlimited mgbt plan and they said no, that not one exists anywhere. And I found out that was a lie, as there is unlimited on AT&T or at least up to 250 mgbt on Comcast. The most I would use I guess is 10-15 mgbt max. That Verizon & Sprint plans for the computer can be ridiculously expensive. I could have paid two extra car payments with that money. They said that games and apps on Facebook could cause that overage. But they are definitely not worth a crazy $200 extra dollars a month!! Hello??

So now I am getting phone, internet & cable through Comcast. I would have stuck with AT&T (which I had for phone) and added internet but they wanted a $300 deposit for Direct-TV (U-Verse not available here yet) and no deposit for Comcast (a contract was required for AT&T but not for Comcast). Even though AT&T less per month than Comcast, I didn't want to pay that initial extra $300 deposit.

Back to Sprint, for people enrolled in their account spending limit program they are going to start charging a $4.99 monthly fee if you don't sign up for automatic payments. I would rather the computer be shut down after my $61.36 than this unpredictable, difficult to comprehend overage. Is it related to how much electricity a megabyte uses or just something they allott an arbitray amount of money to?

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