USER REVIEWS (validcomplaint2010)

1 review

Sprint (thumbdrive)

Veronica J. Tate January 18, 2010

We were paying $61.36 a month for Sprint thumbdrive/ internet access since December 2008. Then July 2009 they start charging outrageous fees for going over "your account spending limit." They only give 5 mgbt and charge you way more than double if you use 10 mgbt for example. I don't know what I do each day that generates what mgbt so how can I believe what they say is true?? For the price of $61.36 a month they should send you a courtesy e-mail that you are near your limit instead of having to log onto Sprint.com. But that is how... read full review »

Filled under: Electronics Location: United States

331 reviews

Easy Saver

Veronica J. Tate January 18, 2010

Un-customer friendly. I believe their "rewards" program works more to put $$ in their own pockets than the customer's. I missed out on a $25 Babies 'R Us gift card because I was unable to submit by the April deadline. I was under stress and out of town and overlooked it. Yes, that was on me, but my complaint is that they should change their policy and give you up to a year to use it. Likewise how gift cards should have no expiration date or penalty fees when redeeming. When my spouse was laid off work/ umemployed we... read full review »

Filled under: Business & Finances Location: United States