Dear Sir/madam,


I am an account holder of your bank bearing a/c no 11201658926, Kankurgachi branch, Kolkata.
Today evening I went to SBI, Birati Branch ATM, Kolkata -7000051 for withdrawal of money .
I entered an amount of Rs 13, 000/- thro my debit card . Unfortunately the money didnot come out but the counterslip showed an withdrawal of Rs 13, 000/ & the amount was withdrawn. The tranaction code was 1922.
I then contacted the branch manager who advised me to call the helpline which I did & a Ticket no AT74681057511 was issued to me over phone.
Since the amount was very essential for me for some emergency medical reasons I feel helpless & request you to revert the money immediately in my account.

Request your urgent attention.


Susmita Sil
34, Kabi Satyen Datta Road
Kolkata - 700049
ph no 9830734448