Upon being inconvienced for a third time to have to go onto a Chase Bank branch to inform that a wire transfere still had not been completed, I was asked to wait for an hr and when I refused to, I was treated very rudely by several bank reps with nasty attitudes even though it was due their incompetance as employees and even the Mngr. Sandra was not even familar on how to complete my wire transfere of monies, from my Chase account to an external bank card. I knew the transfere could be done because I done it at another Chase bank location. I even received the same treatment from another mngr, who also stated he would not assist me with the transaction because he did not do these type of transactions at his bank and since then it been approx. 2 wks and I'm still trying to have the transaction completed. Also for everyone if you are still a Chase customer request to speak their district mngr. when receiving rude service from bank reps. face to face & I'm still trying to file a complaint online, as well. Where is it?