t mobil
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Category: Electronics
Contact Information
Los Angeles, California, United States
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t mobil Reviews
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stingery
February 23, 2011
bait and switch
T mobil had an every phone in the store is free campaign over the valentine's day weekend.
I got there on the second day of the sale at a store in Pasadena. They were already out of every phone except the rotten cheap phones that nobody wants.
I think they did it on purpose as part of a bait and switch campaign.
Just curious if anybody else had a similar experience in other store locations.
I am thinking about suing the jerks.
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hate t mobil
March 7, 2010
cheaters
Don't go with T Mobil!!!
I had 6 months left on my contract when my phone died. I had insurance and received another phone. After the 6 months were over I went to change carriers because t mobil doesn't work in my house[although I was told it definitely would because I was in the coverage area...2 bars and having to stand in my driveway is not what I call coverage!] I called t mobil to turn off the phone and was told there would be a cancellation charge of my contract. What contract?! It should have been over. Apparently, athough I had insurance to replace the bad phone, because I did receive a new phone[same kind], they automatically renewed my contract. I don't think this is an appropriate business practice. I shouldn't have to continue on a contract I didn't authorize. The phone I received wasn't an upgrade. It was just a replacement. I am now stuck with a contract and although I've talked to everyone till I'm blue in the face I can't get out of it.
T mobil is trying some really questionable business practices to keep customers. Don't let it happen to you!!!
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alma2
September 29, 2009
Salesman
I dropped my phone in water and took it to T Mobil for repair or replacement. The salesman wanting to make a buck so he said most people don't buy a replacement phone they just add another line on their account and they can get a new free cell phone.
The Kicker, the salesman said my phone was $200. to replace. When I said I'd look at the other phones, I saw mine was $89. not $200. to replace. The salesman just wanted to make money adding a line to my plan which would have cost $240. When he saw I wasn't going to fall for his little scam, the service went straight down hill. I couldn't get the new phone to work and he didn't really care. This happened at the Rosecrans and Midway Drive Store in San Diego. Bad Service and Sneaky Salesmen.
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