highly unethical company, disconnects service without warning with amounts as little as $75
then charges over $100 to reconnect service even more outside business hours, they then rob you of a security deposit of $400. and this in winter? people can die...seniors can be hurt.
any company that needs to make money in this manner is highlly unethical at best. heat and hot water are a right, if this happens to you complain to your govt for more regualtion on this utility.
I have called them numerous times and was told it was too bad, I should be on equal payments, I should do this or that.
No company has the right to hold people at ransom for a essential service.