I had work done by him because he was on the home warranty vendor list. I was convinced by him to escalate the problem to the insurance company and he made sure his quote met the insurance estimates. His work took months, it was shoddy and cheap, and he found additional "problems" that he hoped I would continue to pursue with the insurance company. Luckily I cut my losses and have contracted a reputable plumber to correct his work. I'm embarrassed to admit the detailed mistakes I made in trusting him that show how naive I was in the process, but I've learned a valuable lesson. I hope others don't have to make similar mistakes with him.