Hi, I have been a resident at The Willows for almost two years now. For the past two years, the water has been randomly shut off without any notice. My bathroom has flooded SEVERAL times and it took maintenance WEEKS to fix it. Why is that? Because the staff forgot to put the notice in. For the past two weeks, there has not been ANY hot water at all. For the past two days there has been NO water and NO notice. I called the leasing office to inquire about when the water would be back on, and the staff member Ivan was extremely rude to me. The disrespect of the staff and the terrible maintenance makes it truly an awful experience living here. I want to ask you this... How would you feel if you had to wake up for work and realize once again there is NO WATER for your morning shower and there was NO NOTICE AT ALL. "Oh, it's just another day at The Willows!" Everyone living here is angry.