Lied about being a free trial. The charged me twice and i didn't get my credit report Called them and they were rude and hung up on me. Finally got a supervisor. Same rude attitude. They refused to refund my money. Stay away from this site.

The commercial that they run is very annoying & stressful! When the guy on the ladder staples his finger & he SHOUTS (ouchoooooooaaaaaaaa) & the sound increases 3-times! Twice my wife has jumped outta bed from sleep & ran to the living room to see what it was! Also, I use a wireless headphone for the tv for when I am watching tv while my wife is sleeping (& the furnace/A/C is running) & his yelp actually hurts my eardrums!
I hate this commercial so much I would refuse to do any business with this nitwit business, They are very sneaky loud, annoying, , stressful & not EVEN FUNNY!!!

Richard L Keist
[email protected]

Truecredit.com (by Transunion) offers a monthly monitoring service ($14.95)to protect your credit. I subscribed and then tried to stop the monthly service. It took me several tries to end the service and the monthly fees continued; how to cancel is not on any of their websites and a phone number is very very difficult to find. When I finally did contact a service rep, I was told the way to cancel was to go to my credit card information and enter all zeroes! I still cannot find a phone number (domestic USA) to call & lodge my complaint. Their service reps are out of country.

It is clearly a deliberate action on their behalf so that once you start the service it is extremely difficult to end it. You would think that a credit reporting agency (Transunion) would be more forthright and not have to resort to such underhanded tactics to its customers.