My little sister recently purchased 40 wedding invitations. When she picked up the invitations they appeared differently than the one she brought for them to copy off of. (Keep in mind no one made her aware of this, because, "It should be common sense.") So instead of offering to do them over, no refund involved, they told her they would do them over for half off. They also told her that if she emailed the invite to them or provided a disk it would print properly. ... I'm not sure why this did not get explained to her before hand, or why she should be out her initial cost and half to get the original order.

But they said this was, "Meeting her in the middle" and then in the background someone else verbally says don't argue with them over $5 hang up the phone. So evidently if you don't have money to throw around it would be a waste to go here also. And if they took the time to explain to every customer what could happen it would be a waste of time and money.