US Airways Mastercard sent an offer by mail for a 3.99% balance transfer. I responded by calling the number on the offer, and transferred an amount.

On my next bill, I saw that my rate was not 3.99% as offered, but 13.99%. When I called, I went through the ususal transfer, wait, get hung up on, and finally talked to someone. They told me that I called two days too early to get the offer. I reread my offer, and no where did it say that I had to wait until a certain date to get the offer. They told me that I was lying, and that I did not receive the offer on the date I got it.

They were rude, unprofessional, and there was no manager to speak to. I was told I was out of luck.

I can't wait to close my account with them, and will never do business with US Airways again.