"Consumer Reviews on Companies, Products and Services"

usbi clear world communications

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Category: Business & Finances

Contact Information
not disclosed, not disclosed, United States

Phone number: 18884748724
billview.com

usbi clear world communications Reviews

Mrs. S.Borras November 29, 2009
Slamming
CClear World Communication (CWC) called me with all my information on hand, saying that "they were a government approved company to provide low rate services to low incomes families" and offered me a flat rate of $7.95. It appears to be a very good deal, so I make the verbal agreement, which was recorded, and after that the operator told me that I will be paying by used minutes, which was not said before the agreement. I deny then to enroll with them, so I asked the operator to cancel the agreement. She asked me to take my time to think about it, and that they will call me in three days to see if I want to change. The never, call...

Few weeks later I received a letter from my company (AT&T) which explained that I have change my local calls company and now I don't qualify to some of their offers. I called AT&T and told them that it was an unauthorized change, and asked them to cancel Clear World services.

When I received my bill there were $83.17 of Clear World charges, billing me by minutes used. I called AT&T again and they removed the third party charges and put a "lock" to my account, to prevent slamming.

Next month bill came with $21 of Clear World charges and AGAIN called AT&T to let them know about the unauthorized charges; this time they asked me to call Clear World. I call Clear World and explained them what was happening and the operator said they got "a recorded agreement with my voice and I have to paid the charges". I explained her what happened with that "agreement", that was supposed to be annulled. She said "they were recently informed by my company that I canceled their services, but I still have to pay for the charges that sum $104.17". I asked her for an investigation, and she said "they can't do nothing about it, because it was a legal agreement and I have to pay for it".

I put a complaint on the California. Public Utilities Commission, I just hope that they can do something and, not only I don't have to pay, they can prevent people to be scammed by these "company", that is nothing more that a group of thieves!
kirsten baier June 25, 2009
placed not ordered charges on my att bill
June 13, 2009 4-27 unauthorized charges placed on my att bill - I do not know and
i did not order usbi clear world comm charges put on my ATT bill. This is the second time in a few weeks usbie slammed me.

WHAT CAN BE DONE ? DOES THE FCC DO SOMETHINMG ?

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