"Consumer Reviews on Companies, Products and Services"

Vanilla Visa Card

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Category: Business & Finances

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United States

Vanilla Visa Card Reviews

jsttnnn December 31, 2013
Vanilla Visa Gift Card Debit Credit complaint fraud terrible incomm
I got a Vanilla Visa Debit Gift card that's supposed to work like a visa credit card. My mom is a single parent and she put all her savings into getting me a gift card. It was rejected and wouldn't activate. My uncle tried to call customer service, but he was hung up on all the time. They gave him other phone numbers that had only recordings. Brooks Smith CEO and President of InComm is a crook and should be in prison. Brooks Smith is a scammer. The people coming here to write positive things about Vanilla work for the company. Vanilla Visa is a fraudulent illegal deceitful enterprise.
BuffyM June 5, 2011
Expire Before Use and Maintenance Fee
Vanilla Visa Cards are a complete rip off. Not only are they not taken at all places where Visa is taken, the company charges a $2.50 monthly fee which can zap a card's entire balance if not used right away. We received three cards (2 $50 and 1 $25). We did not realize the maintenance fee as we had heard that Congress zapped those fees. We went to use the cards and the $25 card was totally unusable because it was consumed by fees. The balances we had on the other two $50 cards were also consumed by fees. AVOID THIS COMPANY AT ALL COSTS because it will cost YOU!
The Bard May 2, 2011
Declined on 4 coards not properly activated by Shoppers Drug Mart purchased on two separate occasions
I purchased five Vanilla Visa cards on two separate dates. Four of the five are not activated properly. I have been advised that my 850 dollars will not be refunded by the store. That I must fill out forms and forward via facsimile to Vanilla and wait a minimum of 10 days for a new card. I could see this happening infrequently, it appears that after looking through numerous complaints that I am not alone in this acitvation scam. Notwithstanding the terms of the card are in [re-sealed packages that you cannot open on the display, so any of your rights or terms are concealed. I beleave that the Vanilla Visa providers are using our funds to make money on the currency swap exchange markets, having using of exponential money can bring a lot of profit to Vanilla. Notwithstanding the merchant takes a fee and wont honor refunds on unusable cards. I am starting up a class action law suit and want you to get hold of me at [email protected]. I am very much upset by this unwarranted cash grab and fraud played on gift card purchasers. The merchant should be required to refund an usuable card, they should have information available in the store and should explain that there are charges after one year for cards not used even though they expirary date extends into three years. It is time we take action against those coporations selling the cards and Vanilla Visa/Mastercard for unfair business practises. This scheme surely makes both the merchant and Visa Money from the unwitting and uninformed pruchaser.
YamK34 December 14, 2009
Rip off
What a rip off i received one of these cards and it got misplaced in a drawer when i went to use it the $50 balance was gone so i called customer service (what a joke they are no service) they said the balance had been used up by fee's so i complained they sent me a replacement but not for $50 only $24 i received it on 12/9 and acitivated it on 12/10 was assesed a fee for not using it of $2.50 and when i tried to use it it was declined 6 times. This is a huge rip off they have your money and are earning interest on it the card should never expire, if i took a customers money and gave them nothing but hassel for it like VISA i would go to jail. Tell everyone you know to avoid these cards and please write to your Senators and Congressmen practices like this should be illegal.

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