I have lost about $6, 000 and still not being treated as a client, no customer service at all with Verizon. My service has been off for 3 days and i rub a restaurant with very high call value on deliveries, the last time this happen it took them 15 days to restore and i lost about $34, 000 i cant believe after all this they treat me like a know body. Unbelievable never in my life i was treated with such disrespect . I am done with them

We agreed to have Verizon as our contractor for a bundled option of 59.99 per month which was to include free set up of Directv dish, directv channels bundled with internet. We agreed to a contract rate of 59.99 per month for 2 year term. We then received our first bill and DirectTv and verizon both billed us. We contacted DirectV on 4/12/11 and Sandy advised that Verizon rejected our bundled program. I advised her that if that's the case this was not agreed to and we are going to have to terminate services. There is no way we are paying 84.31 per month for Directv plus 49.99 per month for internet and we did not agree to this. We then contacted Verizon twice on 4/13/11 only to receive the run around and now they stated that we are being billed directly for the 1st month then the agreement goes into affect. I advised my husband to call back but at this point this is not something we agreed to nor can we afford. Now they are threatening us with early contact termination and paying the fraudulen bill. Please contact us 856-938-5531

After your initial attempt to sort your issue out with Verizon – SAVE YOUR BREATH! These people are not interested in working with their customers. You must file a complaint with the FCC - http://esupport.fcc.gov/complaints.htm
or 1-888-225-5322 When I went to the FCC’s website who do you think is on their main page – Verizon. FCC just won multi-million dollar settlement from them for (among other things) overcharging customers!

ok, for over 1 year my wife and I have enjoyed a perfect service from Verizon.

Until (coincidence) the same weekend Verizon launch the Iphone 4 our local cell tower mysteriously decides to stay playing up. We have made numerous calls to Verizon about this and escalated numerous Engineering tickets (all come back the same "No Fault Found").

So - enough is enough we want out of Verizon - we have heard enough lies and BS to last a lifetime.

We have about 3 months left before we can trade our existing Moto Droid phones (for the next Verizon Offering) and about another 6 months after that before we can leave the contract.

I work from home a great deal and the dropped calls/no service is a major issue - I just cannot use the handset at home.

Verizon senior customer service worm told us that Verizon can only guarantee service to the outside of the building and so are not breaking any contract.

ok - both handsets worked 100% perfectly before Verizon made changes to the Base Station now both handsets are useless.

what it boils down to is I don't want to pay Verizon $200 per handset for an ETF, in my book they are failing to deliver on the on contract.

can anyone offer any help / advice ?

some how they took my money off my credit card rip off.