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Verizon Wireles

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Category: Electronics

Contact Information
Florida, United States

Verizon Wireles Reviews

geraldine mikula September 1, 2010
Bad Service
Nothing but trouble with wireless services. Verizon sent someone out, my services in house is good.
What ever is wrong is on verizon. I get tired of sitting two hours on the phone with someone in another
country, paying for something I don't have all the time. I am so unhappy with verizon. I'm
sorry I ever went with them. I had AOL and I never had all the trouble I have with you!
LT1 May 25, 2010
Billing Scam
I called Verizon Wireless to cancel service in January 2010. Was talked into just suspending my account. I was no longer under contract with Verizon. The agent convinced me to just to into suspended mode without billing...meaning that I would not be billed for 90 days. I called near the term of that period of time and was told that I had another 90 days I could leverage. I just wanted to cancel the service and not try to remember when to call back, but was once again convinced that it would be a good thing to just keep it suspended. Well now I have recieved a bille for two months of service!

Here are the facts:
1. I wanted to cancel when I originally called, but was switched into a suspended status
2. I was not under contract.
3. When I called back, they told me that I had another 90 days of suspended status
4. NO usuage has occurred on that line or phone since the original call in January.
5. They said that they sent a letter of re-activation, but I have not recieved that.

It just seems like such a scam. I am never late on payments with anyone, I do not lie, I do not cheat...but looks like Verizon does and gets away with it!

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