We had 2 cellular phones w/ Verizon Wireless. They began calling us frequently to tell us we were due for an upgrade to a new phone since we were out of service within a week or so. Then, a few weeks later after failing on our part to pay our bill on time, they shut off my husband's service. When he called to make a payment and get it re-connected, he was told we'd have to pay a re-connect fee. My husband told the gal that we were no longer in contract with them, and if they were going to charge a re-connect fee, he would switch to AT&T. She put him on hold, then came back said, okay yes you're right so we'll waive the fee for you.

Sometime later, we cancelled service with Verizon and switched to AT&T. We then received a bill for over $300 in 'broken contract' fees. They're saying we were never out of contract with them and now they are harassing us trying to collect this money.

We CAN" be the only people they have done this to and we are mad! I'm wondering if there is a class action suit against Verizon Wireless for these deceptive practices and if so, how can I get involved to go after these bastards.

Thank you for any help out there,
Tanya

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