Verizon Wireless...SUCKS... I paid for the extended warrenty and they are refusing to replace a damaged phone, they are liars and charge you but dont want to honor their commitments...It has been a week and I am still fighting to get a new phone, they arent getting another penny from me till I get a new phone, they can shut the damn thing off!!!

Verizon Wireless is a bunch of incompetent jerks. I have held a verizon contract account for the past eight years, never had a problem. The last two months verizon wireless has been charging my card for someone else's minutes. Which I may add that as of this month October 2009, has added up to 900.00. I called the number listed on my bank statement and spoke to a verizon idiot, who told me that without a phone number (how would I know this) they cant help me. So then I contacted my bank and had the bank account frozen which everyone knows how convenient that is. I then called Verizon and spoke to a "manager" *(yea, right) who told me there is absolutely no way for them to track the transactions. Which is strange since thats what the "trace" numbers are for. The accounting deptartment can track where the money went but they refuse to help. I have filed a fraud case with both my local police and my bank. I just cant belive how flippant Verizon has been throughout this whole ordeal. As soon as my contract is up I will be finding another company to give my hard earned money too. In the meantime, I have promised Verizon that I will tell everyone about how they treat their "valued customers". I will shout it from mountain tops and if posting this stops just one person from becoming a Verizon customer then I have succeeded!

Verizon wireless SUCKS!!
I have a $500 Blackberry Storm that is almost useless as the only thing I can use it for is the internet!!
I have 99% of all call incoming & outgoing DROPPED and it does not matter how many signal bars I have either!!
I just had 13 outgoing calls dropped and 4 incoming calls dropped and 3-4 signal bars on it!! I called verizon about this and they said that I lived in one of those areas and there was nothing they could do to fix it!!
I then said they should change their slogan from Can you hear me To You cant hear me now, as that should be considered false advertisement as they claim you even get signal driving through a tunnel under ground and still get reception (BS) I live on top of a bluff and cant get reception and within 6 miles from the tower!!
I had US Cellular be fore this and never had a problem with dropped calls!!!

Verizon Wireless Absolutely SUCKS!!

My cell phone service contract with Verizon was to expire in December 2006, but 2 months prior to Dec., my phone bill jumped from $79. (for 2 phones) to over $1, 000. When I complained to Verizon and threated to change services, they disconnected my phones and added early termination fees to the bill, reported it to the credit bureaus, and then sent it to collection agencies, who added their own fees to the amount.

The FCC claims to support the consumer but actually chooses to take the word of the rip-off artists, in this case, Verizon Wireless.

On my way back to Boston from Bermuda, my flight got canceled and I had to spend about 6 hours in the airport. Thought I would kill sometime by checking emails and as well as monitoring my flight statues. I used my aircard for 1.5hrs. did not watch a movie, did not play a game, did not get on Youtube, did not download any picture, all I did was checking my emails and flight statues. When I got my bill, it was almost $900. It’s almost like $15 per minute. I could not believe it. so I called. They told me it’s roaming charges... blah blah blah….I thought this is the most outrageous thing that ever happened to me my life. I did expect to get charged, may be something like $40 or $60 for doing simple things like checking emails and read news. Had I known this would be so expensive, I would just sit there and pick my nose instead!

I have been with Verizon for more than 10 years beginning when they were called something else. I have never seen anything like this. Few month ago when I walked into the store to replace my phone, the sales person told me this, the aircard, would meet my lifestyle. I didn’t even question her and gladly bought one right away. Thought she was helping me out and I appreciated it. And also thought I trust Verizon and they would never let me down. I am ok with paying $69 per month for the 5GB even though I only use it once a month. I do have internet services at home and work. I don’t mind paying this. However, this is just a robbery and illegal. If the charges are going to be so extremely expensive, why can they post a warning like other internet sites for something like: you are about incurring $15 per minute using the Bermuda service, would you wish to proceed?” I would shut this thing so fast like I am trying to stop an explosive object. When you buy a book from Amazon.com, they warn you before charge anything to your account b/c they are smart enough to know that if they don’t do that, they know you would dispute with the credit card for charges you don’t agree, and it would cost them more money to fix that than giving you the warning. Here with Verizon. Once the aircard is on, it’s too late.

I am ok with paying. I think I am more than generous. But it has to be reasonable. You can’t just rip people off like this. This is just outrageously.

I did not know checking my emails and reading some news off the internet would actually affect my life as my bill is about $900 and it would clean up my savings. This is wrong. Verizon is shrewbiz. Aircard is evil.

I am trying to get it off but having a hard time. They are not taking it off. I asked the manager when was the last time she had pay for something that cost her almost $1k. if you know the charges are so expensive ahead of time, would you still want to pay for $900 to check your emails and read news?

It’s simply unfair and it’s robbery!!! They have deprived my rights for making decisions. I will fight it. No matter what kind of trouble I am going through, I will fight it!