Hi

We recently booked a holiday and travelled with Viking Airways we booked and paid for 3 seats unfortunately my step son was unable to travel with us due to legal problems with his mother waiving the court order which said he could come on holiday with us for four weeks in any one year Viking refused to refund the money for his seat £356.00 and so we took that on the chin and expected to have a vacant seat next to us on our flight and the baggage allowance that accompanied that seat. When we reached the airport we were told that our baggage was 12kilos over the limit we were quite surprised and said well we have paid for an extra seat and we were quickly informed that the seat and the baggage allowance for that seat had been resold and that we would have to pay an extra £75.00 for our luggage. Can you let me know if this is correct as we were expecting the seat to be vacant.

Thanks

Carol