I shopped at Walmart this past Saturday afteroon. I made a small purchase of 6 items. I set my cell phone on the charge machine shelf, and proceeded to get my credit card and id out of my purse, I slid my credit card on the machine. When it was clear she wasn't going to ask for my id, I proceeded to put them back into my purse, when the clerk, spun the shopping bag "lazy susan" around and because she had not hooked my bag on one of the lazy susan hooks, my bag went flying off and landed on my feet, upside down and half of the merchandise fell out onto the floor on my feet. I was flustered by what the clerk had done, I bent over, to pick up the items, she handed my my receipt. I went to the door, walked out to my car, and at that point (60 seconds) realized that I had left my cellphone at the register. I walked back into the store, approached the clerk and told her that I was back for my cell phone, she looked at me with a startled look and said “Oh, that phone was yours? HE said it was his.” I asked WHO, HE?? What guy?! And the customer in her line, replied “She asked who's phone it was, and he came up and said it was his”, she continued to say that he came up took the phone and went out the door. I asked if they would come to the door, and point him out, since I had no idea WHO I was looking for...they both looked at each other, like, I cant do it...and they shook their head, and played dumb.

After spending a few minutes by myself in front of the store trying to see if i could figure it out on my own, and asking a stranger to call my cell, trying to see if I could find the man, I came back the Customer service department, first asked for someone in security and then for the manager. The clerk there said, Loss Prevention, said there was nothing they could do. I then asked to speak to the manager on duty, a phone call was made however no manager ever came down. I finally left as I had to go home and change passwords etc, that were on my stolen cell phone. This was not a situation where I left my phone and someone else came up and slipped it into their pocket secretly. The clerk, made an announcement so that anyone could come up and claim it as their own. Seems to me that instead, she should have put it into a drawer, and when someone came into the store asking for a lost phone, that she should be asking them to identify it. Per the other female customer's admission to me, the clerk, announced to anyone who was within earshot, “Who's phone is this?”

Wouldn't a responsible Walmarts store policy be that an employee should hold a lost item in drawer till end of shift in case owner shows up and they must describe it (NEVER ANNOUNCE IT) ..and if customer does not come in by end of shift. Turn it into their lost and found department.

I was going to write a letter of complaint to the headquarters, or is it a waste of time. Do you have any suggestions about anything you would do?

a charge of 30.00 for a check that was accepted.

We went to the WalMart in Aberdeen South Dakota to get new tires. When we got home we were short a hub cap. We called them and they said they had video of us leaving with all four, and they refused to replace it. We have never had any problem with our hub caps before this. If they had not done a shoddy job of putting them back on I would still have four hub caps. They do not appear to care that the loss was their fault, as long as they did not physically lose the hub cap or "forget" to put it back on they won't assume responsibility.

I got on-line to set up a trip with Sam's club travel because I had a coupon. I was comforted to see that they utilize Expedia since I use this site all the time for business and person trip planning. I ended up having to cancel the trip 3 days before I was to leave. From a 704.00 trip they would only refund 121.00 because they said that they do not get a refund from the hotel. I have planned numerous trips with Expedia and know that is not their policy. I was put on hold with their "customer service" dept for over an hour and never allowed to talk to a supervisor.

Yes they told me to go on line and register.So I did and they called me .Well i call the number, and they took my information. They said i had to pay processing fee. Which ended up $9.00. And that I would be recieving it in the mail 3 to 4 days .Also I needed to check out a business that saved your personal informtion. Well I haven't heard anything. And I call the number to cancel everything, and you can't get through .And when you do you get a recording. The number to call is 1-800-795-7998.