Purchased playstation 3 console, 1 game, and an extra controller. Went home and found it did not work. 45 minutes after purchase returned to the store to exchange it. Yes i had the reciept. Was told serial number of console did not match serial number on box. Unfortunately they did not check console serial number when I paid and I did not know there was a potential for discrepancy.

I would strongly suggest folks purchasing a big ticket item, check the serial number of the actual item against the one on the box, and do so in front of the store clerk.

If anyone has experienced a similar problem please let me know how it was resolved. Do I need to have my attorney work on this?

I was shopping in walmart with my family in May 2009.I paid for all of things I had in my cart.One of the items I purchased was a plastic bottle of Arizona Tea.I noticed that it was only half in the bottle .The cashier told me to get another bottle and I did.I returned with the item and she gave me a bag.I was stopped at the front by a female grabbing my arm yelling come with me.I saw that they had done the same to my mom.I was taken to the back of the store and accused of stealing.I was then arrested in front of my child and held for hours.I had a five month old baby on my chest screaming to be fed and I could'nt do anything while my child screamed mommy we paid for our things.While I was arrested I was constantly being told to shut up or you'll get more charges and loose your kid.They kept changing the story from one thing to another and all I wanted to do was get home with my children.My child is always remembering that day because they had to stay with me during the whole time until my husband got there.I was finger printed and took mug shots in front of my 7 year old child.We cried the whole time because it just was'nt true .I cant stand to even see a Walmart add.

BUYER BEWARE OF WALMARTS SITE-TO-STORE EXPRESS PROGRAM
I purchased Walmart's Site-to-Store Express in December of 2008 for an annual fee of $29.00. It worked very well and I was able to use it on nearly all the items on my list. The site-to-store shipping option was available for clothing (regular priced and clearance), gift items that were personalized, board games, kids toys and various other items.
Now in June 2009 no clothing items are available for site-to-store shipping and many other departments/items are no longer available for site-to-store shipping.
It's only been six months and I haven't been able to use the express service because I don't buy electronics or housewares.
I've sent several emails to customer service but I get the same cut and paste answer to every email complaint I send in.
Apparently without a specific order number everyone at Walmart customer service is paralyzed to help me.
Walmart never sent any notice of the drastic change in the departments and items that will no longer be available site-to-store.
I feel cheated and tricked. It was clearly bait and switch and I don't have any recourse because the fine print states that they can change the express program at anytime without notice. There can be no refund for any of the $29.00 once the membership is used.
BUYER BEWARE!!!

My husband and I went into Walmart today to purchase some computer memory. When we walked in we found that there were two types to choose from 1G and 2G. The 1G was DDR and that was the one that we needed for OUR computer and the 2G was DDR2 which we could not use. We would've gotten the 2G if it would've worked for our system because the price listed was only around $40 and the 1G was around $30. So we asked the electronics employee to get us the 1G of memory - since it was locked up.

We went to self check and it immediatly stated that we needed assistance. It rang up for over $50 for the 1G. We explained that the sticker on the item showed that it was around $30 not $50. We were informed by the cashier that the only way that they know an item is on sale is if there is a red sticker on the actual packaging. In a super busy, super crowded store we were nice and walked back to check the price and/or grab another package that had a sticker on it. When getting back there the same employee in electronics confirmed that the price was around $30 and gave us the actual tag from where the item was, and told us to bring it to the front.

We brought it to the front and after waiting for over 20 minutes for the manager to help assist the poor cashier the manager lady came back up and said that the price was for the 2G not the 1G. she said that it was incorrectly priced since March (Uh..it's almost June) I explained that we can't use the 2G and they should honor the price that was listed above the items they were selling. I was informed that as of two years ago they do no do that any longer. EXCUSE ME?! First of all-they had that price marked incorrectly so why the hell would they NOT honor the price they had listed? That's like bringing an item you want up to the cashier, it rings up 100 dollars more than they put the price but that's too bad - you still have to pay the higher costs.

HORRIBLE CUSTOMER SERVICE! I always loved Walmart until today. WATCH CAREFULLY WHEN THEY RING YOU UP. I was so upset that after all that time, after THEY made an error that they would not honor the price that was listed. What a waste of gas, time and energy.

I looked around after that and realized where I was and should not of ever expected anything more. Trashy place, trashy employees and it's pretty much like a circus except non entertaining

I went to walmart and got in a 20 items or less line. I had bought a few beverages and beach wear and counted 20 items.
Plus all the self check out lanes were out of order and only two cashiers were 'working.' *They were chatting and ignoring the customers waiting to check out* and the lines were long.
So I Get in line and meet this woman. She says to me 'uh oh, swine flue alert."
"Excuse me?"
She sighs and grabs my items, which I placed on the check out stand and THROWs them in the bags and flings them into my cart. She crushed my chips.
"Uh, do you mind?"
She rolls her eyes and continues to throw my items in the cart. She then stands there and says 'anything else?"
"yes, tanke those items off b/c Im not paying for it."
"what ever mexican."She says throwing the receipt at me.
"whatever chongo." I said. "heaven forbid you threw crap at me." That pissed her off XD
I talked to the manager and he didnt care. I figured she was flustered that I made her do a simple job and wasted her braincells.