My son was given a Walmart/Ge Moneybank Prepaid Visa card as a gift. When he tried to use the card he was told he had to have the orignal cash register receipt, which he doesn't have because it was a gift.

After over an hour on the phone with both Walmart and GE Money, they refuse to help at all. And ALL of the normal customer service numbers will not even get you to a real person. When I did get a real person I was transferred several times, and ended up back at the original numbers that won't let you talk to anyone until you activate the card, which we can't do. This borders on a criminal scam, when they sell something, take your money, yet make it so that it can't be used. Many people keep the receipt in case it gets lost, but who would think that you couldn't even use a gift card without the original receipt?