I ordered a washing machine from sear's on 4/22/10 it had to be made as this was a top selling model WTW58ESV1 sear's was giving a 35% discount plus a 15% govt energy star discount bringing the washer down to $380.79 +tax it came to sear's for me to pickup on 5/18/10 the washer was malfunctioning on 5/09/2011 I called sear's they sent a repairman out on 5/10/2011 he arived at 7:30 am this was great and he had the part on his truck(this pressure switch $142.00 is a very common problem with these washers)the labor was another $142.00=$284.00 they wanted to say I bought it on 4/22/10 and I said look when I picked it up at sear's 5/18/10, I said if you don't honor the warranty I'LL see you in court. they fixed it.Sear's was nice the repairman extra nice guy.My complaint is the quality of whirlpool washers.going to different websites and reading reviews people are having alot of trouble with whirlpool.when you put clothes in turned it on it would agitate beore any water went into the machine, it would fill to the top even with a small load, stop halfway thru the rinse cycle then when off just start up on it's on.funny it get's 4.5 to 5 star rating.that's why I chose this brand and model number.OH! if you have one be sure to extend the warranty as I'M going to extend it.