HI, MY NAME IS TINA JOHNSON I RENT TO OWN A NEW WASHER AND DRYER FROM RENT -A-CENTER .MY WASHER WENT IN FOR A REPAIR .THEY GIVE ME A LOANER WITCH WAS A USED ONE .ME AND MY HUSBAND PAID FOR A NEW ONE THE FULL AMOUNT .NOW I HAVE BEEN WAITING FOR MY WASHER (NEW ONE) FOR SOME MONTHS NOW AND ALL I GET IS THE RUN AROUNDS THE MGR NOW TELL THAT THEY CAN NOT ANYMORE AND THEY DO NOT DEAL WITH THE COMPANY ANYMORE . SO I HAVE A USED WASHER BUT PAID FOR NEW .MY COMPLAINT IS I NEEDS TO BE REFUNDED THE DIFFENT OR GIVING SOME IN THE PLACE OF IT. THANK YOU TINA JOHNSON -1-410-603-6371 read full review »