I requested some help in setting up my new Windstream account and immediately after noticed my Alltel account was terminated. Finally got someone (after threatening to file a complaint with the FCC that set up an alias account. Now all works well with the Allel and Windstream addresses.

Windstream had messed up my service during transfer from one address to another address, how hard is that to do! I had all my services bundle, and they were to transfer all, they had messed it up and debundled my package with Dish, I have always payed my bill, did not receive bill untill one month into new home, then came the bill 370.00 because windstream debundle my package with dish so know I have been told that I have to pay for Windstreams mistake, THIS IS WRONG!!!

We signed up with Windstream 's "bundle" packages; phone, internet, satellite last August. Free set up, etc promised. First bill comes $800 plus...call and get the "Oh, it's this fee, that fee, " etc. Think it's straightened out until the next bill comes and there are more "fees." Start-up, receivers, modems..anything they can think of to charge you for they did. Still have to call (and spend literally HOURS on the phone each call) and try to fix it. Then satellite service is shabby...call to report a defective receiver that gives me overheating notices. Through a miscommunication, they shut my service OFF!! Plus Windstream is billing me for the 3 free months of HD, HBO and Cinemax service!! This is an ONGOING problem. Dish credits me for the "mistake" 4 free months of service...do you know what Windstream does? THEY TAKE THE CREDITS FROM DISH AND APPLY IT TO THE "PAST DUE" BALANCE I DON'T EVEN OWE. It's all the services they said were FREE! Over and over again I have been told it's been taken care of. All I have is 5 months of MONEY-SHIFTING. DO NOT DO BUSINESS WITH WINDSTREAM!! THEY ARE THEIVES!!

A phone call solicitation resulted in my agreeing to the $49.99 lock-in bundle for phone and internet, plus $9.99 for an additional phone line. I was promised that the first 30 days would be free and that the first bill would reflect a $50 rebate and a mail-in $50 rebate for the wireless modem. Then I got a bill for $214. A call to the Buffalo area number, where the order was placed, resulted in my being assured that I was not told the above and that the mail-in rebate was all that they offered. When I talked to a supervisor, I was given the same answer. The local Jamestown, NY billing office seems to be innocent of deception.

i have windstream phone service here, but the funny thing about it is i have called them out to my home 6 times in 3 weeks for a very poor team of repair people who don't know crap or do anything here to fix problems on my phone line period . Static and clicking noises on 2 seperate phones i pay for, and funny thing i cannot get highspeed here period internet with them, but everyone else but us few on our road get highspeed here . I have called them they do nothing but tell u crap 100 different stories oh maybe in 2 years, but we don't know . The most craziest company and worst i have seen in my 42 years of life !!! They are worthless to me . Don't ever get this company period to have anything for you !!!