I had signed up for a "free" trail and all i was suppose to pay is for shipping and handling. I have not even received the order and 2 weeks after my original purchase they have now charges almost $140.00 to my credit card. I never gave them the OK for any other charges and never received anything from them in the mail! This is the biggest consumer scam ever and they are taking advantage of their customers. I now have to wait for the transaction to be posted with my credit card company so i can begin disputing the charges! When i tried calling XM labs to speak with them about this issue, i was automatically put on hold to wait for he next available representative where i said for over an hour with no answer.